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AliExpress Buyer Guides

Everything you need to know to shop safely and save money on AliExpress.

Frequently Asked Questions

Is AliExpress legit?
AliExpress is a marketplace with independent sellers. Before paying, verify the seller, exact variant, recent reviews, shipping estimate, return eligibility, and the purchase-protection terms shown for that order.
How long does AliExpress shipping take?
There is no universal delivery time. Use the estimate shown for the exact product, seller, shipping method, and destination, then allow for dispatch, customs, and last-mile delays.
Can I get a refund on AliExpress?
Refund eligibility and remedy depend on the current order terms, reason, evidence, deadlines, and dispute outcome. Read the policy shown at checkout and preserve listing, package, tracking, and unboxing evidence.
Is it cheaper than Amazon?
It depends on the exact variant and final landed cost. Compare item price, coupons, shipping, tax, duties, warranty, return shipping, delivery time, and seller support rather than the headline price alone.
Do I have to pay customs/import duties?
Taxes, duties, brokerage, thresholds, exemptions, and collection methods depend on the destination and can change. Check the current customs and tax rules for your jurisdiction before ordering.
What payment methods does AliExpress accept?
Available payment methods vary by country, account, currency, device, and order. Use only options presented in the official AliExpress checkout and review the provider's dispute protections.
How do I avoid scams on AliExpress?
Inspect seller history and recent critical reviews, confirm the exact model and included items, keep messages and payment on the official platform, and treat unusually low prices or off-platform requests as warning signals.
Can I track my AliExpress order?
Tracking availability and detail depend on the chosen shipping method. Use the order page and carrier information supplied for that shipment, and preserve screenshots if delivery evidence becomes disputed.

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